Privacy Policy

Effective Date: January 1, 2025

At Shapes Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out our consultation request form
• Contact us via phone, email, or in-person
• Schedule appointments
• Purchase products or services
• Subscribe to our communications

This may include:

• Name and contact information (email, phone, address)
• Appointment preferences and service interests
• Hair goals and styling preferences
• Payment information (processed securely by third-party providers)
• Photos for before/after documentation (with explicit consent)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Device type and operating system
• Referral source (how you found our website)

2. How We Use Your Information

We use your personal information to:

• Schedule and manage your appointments
• Provide personalized hair extension consultations
• Process payments and fulfill service requests
• Communicate about your appointments and services
• Send promotional offers and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with:

• Form processing (FormSubmit.co for contact forms)
• Payment processing
• Email communications
• Website analytics

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure transmission protocols (HTTPS)
• Limited access to personal information
• Regular security assessments
• Secure storage practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Correction

You have the right to access and update your personal information. Contact us to review or correct your information.

Marketing Communications

You may opt out of receiving promotional emails by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

Data Deletion

You may request deletion of your personal information, subject to legal and business requirements.

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Improve user experience

You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Information