Frequently Asked Questions

We specialize in custom hair extension methods tailored to your specific hair type and lifestyle. Our expert techniques include:

• Fusion Extensions: Individual strands bonded with keratin for natural movement
• Tape-in Extensions: Thin wefts applied with medical-grade tape
• Hand-tied Extensions: Wefts sewn onto small, discrete beads
• Clip-in Extensions: Temporary extensions for special occasions
• Micro-link Extensions: Individual strands attached with tiny beads

During your consultation, we'll recommend the best method based on your hair goals, lifestyle, and hair condition.

The lifespan of your extensions depends on the method and how well you care for them:

• Fusion Extensions: 3-4 months with proper care
• Tape-in Extensions: 6-8 weeks, can be reapplied multiple times
• Hand-tied Extensions: 6-8 weeks between maintenance appointments
• Clip-in Extensions: 6-12 months with occasional use
• Micro-link Extensions: 3-4 months with regular maintenance

We provide detailed aftercare instructions and offer maintenance services to maximize the life of your extensions.

When applied correctly by a professional, hair extensions should not damage your natural hair. Our licensed stylists are trained in proper application techniques that prioritize hair health.

We ensure safe application by:

• Assessing your hair condition before application
• Using appropriate weight and tension for your hair type
• Following proper spacing and placement techniques
• Providing comprehensive aftercare instructions
• Scheduling regular maintenance appointments

Damage typically occurs from improper application, poor quality extensions, or inadequate aftercare - all of which we prevent through our expert approach.

Hair extension pricing varies based on several factors:

• Application method chosen
• Amount of hair needed (length and volume desired)
• Quality and source of hair
• Color matching complexity
• Time required for application

We provide personalized quotes during your complimentary consultation. This ensures you receive accurate pricing based on your specific needs and goals.

Investment typically ranges from $300-$1500+ depending on the factors above. We also offer maintenance packages to help you budget for ongoing care.

Human hair extensions can be colored and styled, but with important limitations:

• Coloring: Extensions can typically be darkened or toned, but lightening should be done cautiously by a professional
• Heat Styling: Use heat protectant and lower temperatures (under 300°F)
• Chemical Treatments: Perms and relaxers are not recommended
• Professional Services: Always inform your stylist about your extensions

We offer color matching services to ensure your extensions blend perfectly with your natural hair, reducing the need for additional coloring.

Proper care is essential for extending the life of your extensions:

• Brushing: Use a loop brush, start from the ends, brush gently
• Washing: 2-3 times per week with sulfate-free shampoo
• Drying: Gently squeeze out water, air dry when possible
• Sleeping: Braid or ponytail loosely, use a silk pillowcase
• Styling: Use heat protectant, avoid excessive heat
• Products: Avoid oil-based products near bonds/tape

We provide a detailed care guide and recommend specific products during your appointment.

Our licensed aestheticians provide professional treatments including:

• Custom Facials: Tailored to your specific skin type and concerns
• Chemical Peels: Light to medium depth for skin renewal
• Microdermabrasion: Gentle exfoliation for smoother skin
• Acne Treatments: Specialized care for problematic skin
• Anti-Aging Treatments: Targeted therapy for fine lines and texture
• Hydrating Treatments: Deep moisture therapy for dry skin

All treatments begin with a thorough skin analysis to create your personalized treatment plan.

Facial frequency depends on your skin type, concerns, and goals:

• Normal Skin: Every 4-6 weeks for maintenance
• Oily/Acne-Prone: Every 2-4 weeks initially, then monthly
• Dry/Mature Skin: Every 3-4 weeks for optimal hydration
• Sensitive Skin: Every 6-8 weeks with gentle treatments

During your consultation, we'll create a treatment schedule tailored to your skin's needs and your lifestyle.

Your first appointment includes:

• Skin Analysis: Detailed assessment of your skin type and concerns
• Medical History: Review of medications, allergies, and previous treatments
• Treatment Goals: Discussion of your desired outcomes
• Customized Treatment: Facial tailored to your specific needs
• Home Care Plan: Recommendations for daily skincare routine
• Follow-up Schedule: Planning your ongoing treatment timeline

The appointment typically takes 60-90 minutes and includes post-treatment care instructions.

Booking your appointment is easy:

• Online: Fill out our consultation request form on this website
• Phone: Call us at (972) 387-5677 during business hours
• Email: Send your request to shapesinc12890@gmail.com
• Walk-ins: Limited availability for consultations only

We recommend booking 1-2 weeks in advance, especially for extension services which require longer appointment times.

Yes! We offer complimentary consultations for all services.

Your consultation includes:

• Assessment of your hair or skin condition
• Discussion of your goals and expectations
• Explanation of recommended treatments or services
• Detailed pricing based on your specific needs
• Opportunity to ask questions and address concerns

Consultations typically take 15-30 minutes and can be scheduled separately or before your first service.

We understand that schedules change, so we've created a fair cancellation policy:

• 24+ hours notice: Full refund or free rescheduling
• 12-24 hours notice: 50% cancellation fee may apply
• Less than 12 hours: Full service charge may apply
• No-shows: Full service charge will be applied

We reserve appointment times specifically for you, so advance notice helps us serve other clients. Emergency situations are handled case-by-case.

For your convenience, we accept multiple payment methods:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: With PIN or signature
• Cash: Always welcome
• Digital Payments: Apple Pay, Google Pay
• Financing: Payment plans available for larger services

Payment is due at the time of service. We also offer package deals and maintenance plans for ongoing services.

Yes! Our professional store is open to both licensed professionals and clients.

We offer:

• Client Products: High-quality hair extensions, care products, and tools
• Professional Products: Available to licensed stylists with credentials
• Bulk Pricing: Special rates for salon owners and volume purchases
• Expert Guidance: Product recommendations from our experienced team

Visit our in-salon store or contact us about specific product availability and pricing.

As an authorized distributor, we provide:

• Product Demonstrations: Hands-on experience with new products
• Application Training: Proper techniques for extension methods
• Continuing Education: Stay updated on latest trends and techniques
• Troubleshooting Support: Help with challenging applications

Training sessions are available for licensed professionals. Contact us for scheduling and pricing information.